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Frequently Asked Questions
Do I need to be home when my bin is picked up?
No. We handle all the work. Simply leave your empty bins at the curb after your trash pickup day.
When are my bins cleaned?
We clean your bins on the same day as your trash pickup. This ensures your bins are fresh and ready for the next week.
Can we clean recycling bins as well?
Yes, absolutely. We provide comprehensive cleaning for all residential trash and recycling bins at the curb.
What if I need to add extra cans?
We offer flexible plans. You can add additional trash or recycling cans at any time through our online portal.
What happens if my bin is not out?
If your bin is not left out on the scheduled pickup day, we will not be able to clean it. Please ensure it is always at the curb.
How do I cancel or modify my service?
You can cancel or modify your plan at any time through your account dashboard. Simply reach out to us at hello@binlume.com for assistance.
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